INFINITI REPAIR

Dear Mr. Randall,
 
Thank you for your repair of my 2003 Infiniti G35 stereo. My climate controls and stereo are back to working order. I am very glad that I sent my stereo to Factory Car Stereo Repair instead of going through Infiniti/Nissan. They don't seem to understand the problem but you do. Your expertise and honest rates are commendable. I was also very happy with a turnaround of less than two weeks from Canada to Florida and back.
 
Thank you also for the direct input adapter for iPod/iPhone. It works just as expected and now I can forget about poor quality cassette adapters. I am very pleased with the results.
 
I also want to give a special mention to Joyce, whom I spoke with on the phone, for her kind helpfulness.
 
Best regards,
 
Ben
BC, Canada

INFINITI

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FCSR,INC.

October 30, 2012

I would like to thank Factory Car Stereo Repair, Inc. for excellent service that they provided for my 2003 G35 Infiniti.  In January of 2012 the CD player would not work.  I took the car to FCSR and they not only diagnosed the problem, but fixed it in a very short period of time.  I watched them disassemble the dash in my car, remove the entire radio, and expertly reassemble it.  I was not aware that there was so much to do to remove the radio/CD.  They obviously were experts and had a great deal of experience. 

In October of this year the CD player again did not work.  I stopped by, without an appointment, and they not only looked at it but again removed the entire system and checked it out.  It apparently did not have any major problem and they explained to me several options that could have occurred that caused it.  All that had to be done was to reset the CD mechanism.  It was explained to me that this was a common problem in this automobile. 

Since it was in the two year warranty period there was no charge to me for the October visit. 

I want to thank them for servicing the car so quickly and professionally.  I would highly recommend them for repair of automobile radio/CD components. 

Sincerely,

George

Infiniti

This week Jim repaired my G35 CD player.

I want to thank you for Jim's service and your approach to doing business.

 

I found you through the internet, I downloaded the instructions for radio removal and after reviewing these instructions I decided to drive to Longwood and have the car repaired.

 

Your web site is great and the buzz on the blogs regarding your company is very complimentary.

In these days of over selling and underdelivering I found my experience with your company to be very positive.

Thanks

Tom

Infiniti

Just wanted to drop you folks a line and say, "Thanks." My Bose
system in my Infiniti J30 is back to normal. It's amazing how good it
sounds. Thanks for the help.

Kent

Infiniti

Stereo Bob and the gang at FCSR,

 

Thank You!!!

 

You recently repaired the Bose stereo from my Infiniti J30t.  I could not be more delighted with the service that I received from you.  Initially, I found out about your business from a Goggle search on the Internet.  Although your web site is awesome and packed with great information about removal, repair costs and FAQ, I wanted to talk to a real person before tackling removal and shipment of my stereo to you.  You answered all my questions on the phone and even told me about your free removal/installation for local customers.  Although I live 100 miles away, I decided it was worth the drive rather than have to pack up and ship my stereo to you.  You repaired my stereo, as quoted, in a week.  I drove back up and you installed it, checked out my rear speakers and gave me a personal tour of your facility.  I am impressed - you have a first-class operation and your repair rates are certainly reasonably priced.  Without the slightest hesitation, I would recommend you to anyone with a car stereo needing repair!  Keep up the great job you are doing!

 

Erik

Infiniti

Mr. Randall:
Received the repaired CD player for my Infiniti J30 and installed it last
night. Works fine. Thanks for the work and I will be sending the rear amps
to you in the near future. It wasn't easy sending the expensive unit to an
unknown out-of-state repair house, but your staff was helpful, organized,
and courteous, which was a great relief to me. Your flat-rate charge was a
very pleasant surprise and the 1-year warranty is good to know.
 
Thanks again.
 
Rollin

Infiniti

Greetings! 

Well. the repair place, from up in Tennessee, struck again, with his repair of the tape player in our M30 going south after about a year!  This sort of mirrors what happened to the tape player in our Q45, which went bad, and he would not stand behind his repair of less than a year, and, was subsequently sent to you folks for repair (still working fine!).

I will pull the M30 unit this weekend and get it out to you early next week.

John L.

Infiniti

Bob,

I wanted to take the time to thank you for your quality service and support in repairing my speaker/amplifiers as well as finding a factory integrated AM/FM/CD/Tape/ unit to replace the original unit in my 1991 Q45.  It works great and I am getting better reception here in Northern California than any other stereo I've listened to recently.  The system fits in perfectly and best of all, I no longer have to hum to myself on the way to the office.

Thank you once again, and keep up the great service and support!

 

Best regards,

 

Gorde M.

Infiniti

INF. QX45.

Just to let you know that I received the stereo that you repaired, I have it installed, and it works great. Thanks for your help and the fine service you extended to me.

                                  Ben

Infinti

Just a note to say I got my Bose radio back 

from being repaired by your facility...

It sounds great and thanks again for the fast turnaround on my '94 Inf.J30 .

You all are great!!!!!!

George.

infiniti

Hey Bob,
I just wanted to let you know that I got my car stereo Infiniti J30back from you last
Friday. It works great!!!!! Thanks so much for fixing the problem for me.
You even fixed my power button that I did a horrible job glueing in and I
didn't even ask you to fix that. Your expertise was well worth the money and
time it took to send it half-way across the country. Thanks again and I will
recommend you to anyone I know needing repair. Take care!
 
Sincerely,
Brandon.Dallas, TX.

Infiniti

Wow, my Bose stereo sounds better than it has in years!  Thanks again for your kind and excellent service...I'm sending everyone I know your email and website address!  Keep up the good work...

Joan Oviedo.FL.

Infiniti

Jim,

I just wanted to say thanks for the 96 Bose radio that I just received. It
works great and I am very satisfied. You guys are really great and wanted
to let you know that you have another happy customer who sings your praise
and will recommend you to all my fellow Infiniti owners.

Thanks again

Michael

Infiniti

Bob,

This is Jeff with the Infiniti G35 who lost the little plastic piece that holds the ribbon cable in place.  Well, you guys inspired me to try and stick a piece of plastic in the connector and see what happened.  It worked.  I have all the controls working and the CD/Radio player fully functional.  I snapped a few pictures that only you guys could appreciate. 

Lastly,  thanks to you guys for trying to help me when it wasn’t even you’re issue.  

Take care.

Jeff

96 G-20

You fixed my amplifier (Infiniti G20) about 6 months ago.  The price and delay were reasonable.  It works perfectly and I’m very happy to have the original system intact, and glad I didn’t listen to the local shops who told me I should replace the entire factory stereo with some chrome-encrusted aftermarket system with lots of little knobs and distracting displays.

Thanks for your help and the good work!

Jim

INFINITI G-35

This week Jim repaired my G35 CD player.

I want to thank you for Jim's service and your approach to doing business.

I found you through the internet, I downloaded the instructions for radio removal and after reviewing these instructions I decided to drive to Longwood and have the car repaired.

Your web site is great and the buzz on the blogs regarding your company is very complimentary.

In these days of over selling and underdelivering I found my experience with your company to be very positive.

Thanks

Tom