Hey there- Just got my head unit and Bose amp back from you today.. Thanks so much for doing a great job! After dealing with intermittent sound for 3 years then NO sound for about 6 months, I finally searched Google for repair options and found you guys. Your removal instructions were top notch and made the removal a snap! Even though I sent both my head unit and amp, you tested the head unit and determined it didn't need repair, just my amp. That's honesty for ya... You could've simply charged me for repair anyway and I would have never known the difference. Anyway, I'm sure you guys already know it, but you kick butt. :) Thanks for the great service! Jeff.