Friday, November 16, 2012


Thank you so much for your recommendation to disconnect my car battery to reset the Infinity CD player—worked like a charm.

Best regards,


Tuesday, November 13, 2012


Dear Mr. Randall,
Thank you for your repair of my 2003 Infiniti G35 stereo. My climate controls and stereo are back to working order. I am very glad that I sent my stereo to Factory Car Stereo Repair instead of going through Infiniti/Nissan. They don't seem to understand the problem but you do. Your expertise and honest rates are commendable. I was also very happy with a turnaround of less than two weeks from Canada to Florida and back.
Thank you also for the direct input adapter for iPod/iPhone. It works just as expected and now I can forget about poor quality cassette adapters. I am very pleased with the results.
I also want to give a special mention to Joyce, whom I spoke with on the phone, for her kind helpfulness.
Best regards,
BC, Canada

Monday, November 5, 2012


To Factory Car Stereo Repair Inc.:
                                                  As testimonial to your quick and efficient service, I write this note of praise.
I had a Bose speaker amp rebuilt for my '92 Cadillac Eldorado's Gold series audio system.
The turn around was super fast ! One day to rebuild the amp. All the capacitors were replaced with new and I happened to receive my own amp back versus an available rebuilt one from the shelf.

UPS took longer to deliver but that is a point for contrast, not a complaint.

After installing the amp, it tested fine !
Stereo radio back in order.

This is a worthwhile outfit.
Lifetime warranty.

Thank you.

San Francisco


Received the CDM module yesterday....installed today...WORKS LIKE A DREAM!!!!!!!!!!!!! :-)
Will post a comment on the Cadillac forum about your great service for these old Caddy Stereo systems & related parts.
Enjoy Your Weekend!

Wednesday, October 31, 2012


Hello Bob,
Just a note to say thanks for the quick service and turnaround for my Alpine Radio for my Mercedes 500 SL.
The volume control responds  as advertised and the auto theft code was entered- no sweat!

Thanx again for your service and phone calls to keep me updated.

'Happy Customer'


October 30, 2012

I would like to thank Factory Car Stereo Repair, Inc. for excellent service that they provided for my 2003 G35 Infiniti.  In January of 2012 the CD player would not work.  I took the car to FCSR and they not only diagnosed the problem, but fixed it in a very short period of time.  I watched them disassemble the dash in my car, remove the entire radio, and expertly reassemble it.  I was not aware that there was so much to do to remove the radio/CD.  They obviously were experts and had a great deal of experience. 

In October of this year the CD player again did not work.  I stopped by, without an appointment, and they not only looked at it but again removed the entire system and checked it out.  It apparently did not have any major problem and they explained to me several options that could have occurred that caused it.  All that had to be done was to reset the CD mechanism.  It was explained to me that this was a common problem in this automobile. 

Since it was in the two year warranty period there was no charge to me for the October visit. 

I want to thank them for servicing the car so quickly and professionally.  I would highly recommend them for repair of automobile radio/CD components. 



Tuesday, October 23, 2012


Hi Bob,
> Just wanted to thank you again for helping me out with the radio
> repair even though it was technically beyond the warranty period.
> I played the tape for about 1/2 hour today, running through all the
> functions and it seems to function as it should. I'll try to use it
> some more next weekend (this is a car I'm restoring and dont drive it)
> just to be sure.
> Thanks again,
> Brandon